Imex turns a number of departmental systems within a government into a single enterprise system for end-to-end service delivery, allowing for a better understanding of the citizen’s interaction with the government. Business and Management Consulting services, Payment Systems, and Cloud solutions are the main offerings of the firm. Imex’s Business and Management Consulting services help sharpen business focus and setup effective business processes and identify effective technology solutions to fulfill business goals. The company’s payment systems help governments to better manage their revenue using a variety of payment methods and technologies—from traditional cash transactions to cutting edge mobile payments. Finally, the company’s onpremise and cloud solutions help every Government from a small township to a large federal government, whether it is an advanced economy or an emerging one, to better manage their data.
Imex’s products and services are built on a single integrated customer service delivery platform—iGov, which helps to optimize and automate internal business processes to provide services through multiple channels such as web, mobile, contact center, in-person, IVR or Kiosk systems.
We Integrate people, process, and technology to provide a citizen centric and efficient service
“Any forward thinking government trying to improve the way they deliver public services is a prime candidate for our smart government solutions,” says Damodar. The company distinguish themselves from the rest by eliminating integration challenges and creating solutions that are scalable for future growth and expansion. The citizen centric pre-built integrated service delivery platform that can be configured for any size, services, and channels, enhances user experience for the citizens, while improving internal operational efficiency for the government. Also with its mobile’s inherent multichannel nature, Imex is able to integrate iGov with various telecom providers and mobile wallets, providing a true mobile Government.
Going forward, with offices in Canada, U.S., and the Middle East, Imex aims to be recognized as a global player in the industry. “We will continue to refine the iGov platform and focus on cutting edge technologies for smart governments and smart cities to help improve customer service and operating efficiencies,” Damodar concludes.