Nationwide IT Services: Providing Leadership, Supervision, and Management for all Public Agencies

“When an organization’s key systems, processes, technologies, and organizational structure does not align with overall strategy, they cannot fully support the organization’s goals. This mis-alignment result in excess cost, reduced productivity, and quickly respond to changes in the market” says C.K. Park, Founder and CEO, Nationwide IT Services (NIS), a company which specializes in developing business solutions by leveraging Information Technology. “Numerous studies have shown that as high as 70 percent of projects face costly delays, do not meet customer requirements, or fail to implement due to these impediments,” he adds. To address the challenges, NIS has developed an integrative approach to manage the implementation of technology projects by incorporating requirements management, organizational change management (including training) and the project management discipline.

Headquartered in Alexandria, VA, NIS is a certified 8(a) and SDVOSB information technology and management consulting company. It helps organizations to use information technology as a tool to get the maximum benefits for their investments and provides services like systems integration and administration through ERP system support (Oracle, PeopleSoft, HRMS, Payroll, and Financials). What differentiates NIS from other companies is that they utilize multiple International Organization for Standardization (ISO) certifications, such as ISO 9001:2008, ISO/IEC 20000:2011, and ISO/IEC 27001:2013. These certifications validates their processes are in accordance with the established standards regarding materials, products, processes, organization of information, and management systems. Specifically, NIS applies ISO 9001 processes as a quality management system to standardize corporate operations analysis. It ensures that company processes will be written, documents will be organized, and the basic functions will be streamlined with a focus on customer service. Further, regular internal audits are conducted to identify any non-conformity in procedures or documentation. These internal audits catch small errors in processes before they can become costly problems and reduce potential disruptions of service to clients.