Nationwide IT Services: Providing Leadership, Supervision, and Management for all Public Agencies

C.K. Park, President & CEO
“When an organization’s key systems, processes, technologies, and organizational structure does not align with overall strategy, they cannot fully support the organization’s goals. This mis-alignment result in excess cost, reduced productivity, and quickly respond to changes in the market” says C.K. Park, Founder and CEO, Nationwide IT Services (NIS), a company which specializes in developing business solutions by leveraging Information Technology. “Numerous studies have shown that as high as 70 percent of projects face costly delays, do not meet customer requirements, or fail to implement due to these impediments,” he adds. To address the challenges, NIS has developed an integrative approach to manage the implementation of technology projects by incorporating requirements management, organizational change management (including training) and the project management discipline.

Headquartered in Alexandria, VA, NIS is a certified 8(a) and SDVOSB information technology and management consulting company. It helps organizations to use information technology as a tool to get the maximum benefits for their investments and provides services like systems integration and administration through ERP system support (Oracle, PeopleSoft, HRMS, Payroll, and Financials). What differentiates NIS from other companies is that they utilize multiple International Organization for Standardization (ISO) certifications, such as ISO 9001:2008, ISO/IEC 20000:2011, and ISO/IEC 27001:2013. These certifications validates their processes are in accordance with the established standards regarding materials, products, processes, organization of information, and management systems. Specifically, NIS applies ISO 9001 processes as a quality management system to standardize corporate operations analysis. It ensures that company processes will be written, documents will be organized, and the basic functions will be streamlined with a focus on customer service. Further, regular internal audits are conducted to identify any non-conformity in procedures or documentation. These internal audits catch small errors in processes before they can become costly problems and reduce potential disruptions of service to clients.
NIS specializes in Application Development and Support System Engineering FISMA Compliance, and Audit and Accreditation support (A&A) Quality Assurance. It also provides Web Development, MOSS, SharePoint 2007/2010 Agile Project Management, IT Administration, Database Management Consulting (BPR, BPI, OCM, OD) Training, and Curriculum Development.

The company is currently supporting clients like Federal Aviation Administration, Department of the State, Department of the Army, Department of the Navy, Department of the Air Force,and Department of Homeland Security. Within the framework of the overall team approach for software development, NIS has developed a unique and proprietary method specific to System Implementation projects called Integrated Development and Deployment Process (IDDP), which integrates collaborative activities to the Agile Program Management Process. Use of IDDP played a critical role in helping one of NIS’ clients on the PeopleSoft implementation project. After a failed first attempt, the client reinitiated a second attempt, only to realize that project was again in trouble. When NIS was contacted, the client was already 8 months into the project and had less than four months to go live. Upon detailed analysis, NIS realized that the problem was a human factors issue. Upon identification of Fit/Gap, NIS decided to put IDDPinto practice. “Using IDDP, our team realigned the requirements, implemented requirements traceability matrix, identified key stakeholders, implemented a robust configuration management, change management and improved communicationand project management processes with focus on the triple constraints. Ultimately, NIS was able to help the customer go live with very little slip in schedule,” says Park.

Moving forward, NIS aims to maintain its rapid growth rate and develop its role as a major player in the government market. “We will also increase our capabilities with an additional focus on assisting the customers with cloud migration and FISMA/FedRAMP security controls,” concludes Park.

Company
Nationwide IT Services

Headquarters
Alexandria, VA

Management
C.K. Park, President & CEO

Description
A company that helps organizations to use information technology as a tool to get the maximum benefits for their investments